Privacy Policy and Terms & Conditions Sagradafamiliatours.nl

PRIVACY POLICY

Protecting your privacy

At Sagradafamiliatours.nl, your privacy is paramount. We respect your privacy and ensure that your personal information is kept strictly confidential. All information regarding personal data is processed in accordance with European law.

Your personal data will not be made available to third parties in any way, except for the purpose of carrying out the trip you have booked and if requested by authorized authorities.

Use of  cookies

Sagradafamiliatours.nl uses cookies on its website. These cookies are only used to improve the functioning of the website. Data from our customers is not stored and/or used for commercial promotions.

Use of multimedia

All images used on the website and on social media are made with the approval of the customer. The customer agrees that the material created during the Sagradafamiliatours.nl tours can be used on the Robbcn.com or Sagradafamiliatours.nl website or the linked websites and social media. The image material can never be sold or otherwise given to third parties without the consent of the customer. If the customer does not want his visual material to be used on the websites or social media, he must explicitly report this. At the request of the customer, photos and other visual material can be removed.

TERMS AND CONDITIONS

Article 1: General provisions and definitions

These terms and conditions apply to all reservations made through Sagradafamiliatours.nl.

Sagradafamiliatours.nl is a sole proprietorship registered under the name of the physical person Bc Robbert Willem Reurings. Owner and Representative. Where Sagradafamiliatours.nl is mentioned in this text, this refers to the owner.

Bc. Robbert Willem Reurings – Robbcn
Joan Maragall 4
08107 Martorelles
Spain

VAT number: X7356945G

Phone nr: +34 679937962

Definitions:

Booking type A: small orders up to 250 euros without additional services such as transport.

Booking type B: larger requests up to 500 euros or requests with additional services.

Booking type C: large requests above 500 euros.

Article 2: Quotations

The quotations and prices of Sagradafamiliatours.nl (if stated) are without obligation and can be changed until the agreement is concluded. However, this only happens in exceptional cases with a clear explanation to the customer.

Article 3: Agreement

1. The agreement is concluded by acceptance by the other party of Sagradafamiliatours.nl’s offer orally or electronically.
2. The agreement is not concluded by completing the booking form but only after mutual agreement with Sagradafamiliatours.nl and the customer. However, by sending the booking form, the customer gives explicit permission to Sagradafamiliatours.nl to store the personal data requested in the form and to use it to maintain the commercial relationship.
3. After the agreement has been concluded, the other party will receive a confirmation.

Article 4: Prices and payment in general

1. All Sagradafamiliatours.nl prices are final prices and without VAT unless otherwise stated.
2. The tours do not include transportation or entrance fees, food and drinks (unless otherwise stated)
3. Payment can be made by bank transfer to the above-mentioned IBAN number or by means of the payment portal, hereinafter referred to as Mollie.
4. When paying via Mollie, the transaction costs are included (Ideal and Bancontact). When paying by credit card, transaction costs may be charged.
5. After payment, the customer receives a payment confirmation. An invoice can only be requested by email and only after the tour has been given.
6. In the event of late payment, the other party is in default. Sagradafamiliatours.nl will point this out to him and he will then still have the option to pay the amount still owed within five working days.
7. If payment is still not forthcoming, the agreement will be deemed to have been canceled on the day of default. Sagradafamiliatours.nl has the right to charge the cancellation costs owed for this.

Article 5: Down payments

1. The deposit of the tour is always 50% of the total sum, even if it is paid in one go. For tailor-made tours and tour programs, this deposit can be adjusted depending on the complexity of the assignment.
2. In the event of a cancellation, the deposit will be forfeited to Sagradafamiliatours.nl. This is seen as a security and as compensation for the preparation costs.
3. In exceptional situations this can be deviated from and the tour can be moved to another date in consultation with the customer.

Article 6: Payment

1. Booking type A: must be paid before the start of the tour.
2. Booking type B: must be paid 7 days before the start of the tour. A deposit may be requested.
3. Booking type C: a deposit is required as stated in article 5. The amount and date of the deposit is considered separately for each order. The balance is due 10 days before the tour.

 

Article 7: Cancellations

1. In case of bad weather, strikes or special circumstances, the tours will continue. Sagradafamiliatours.nl will discuss with the customer whether the tour can be moved to another time, or whether it takes place with an alternative program or route.
2. We always ask the customer to check the cancellation condition of their insurance before canceling. If the customer cancels the tour, the following costs will be charged:
3. The cancellation costs (% of the agreed price) for booking type A:
– 0% up to 10 days before the start of the tour
– 50% up to 4 days before the start of the tour
– 75% up to 24 hours before the start of the tour
– 100% less than 24 before the start of the tour
4. The cancellation costs (% of the agreed price) for booking type B:
– 0% up to 10 days before the start of the tour
– 50% up to 4 days before the start of the tour
– 75% up to 24 hours before the start of the tour
– 100% less than 24 before the start of the tour
– The percentage mentioned under letter a does not apply to the down payment. See article 6.
5. The cancellation costs (% of the agreed price) for booking type C:
– 0% up to 10 days before the start of the tour
– 50% up to 7 days before the start of the tour
– 75% to 3 days before the start of the tour
– 100% less than 72 before the start of the tour
– The percentage mentioned under letter a does not apply to the down payment. See article 6.
6. The above provisions may be deviated from in special circumstances. The derogation is voluntary by Sagradafamiliatours.nl.
7. For the cancellation costs of the entrance, the cancellation conditions of the agency apply if they are stricter than described above
8. In the case of tours operated by third parties, the cancellation conditions of the supplier apply if they are stricter than described above
9. Sagradafamiliatours.nl reserves the right to cancel the agreement due to serious circumstances. Weighty circumstances are understood to mean circumstances that are of such a nature that further binding of Sagradafamiliatours.nl to the agreement cannot reasonably be required.

Article 8: Force Majeure

There is no obligation to pay compensation if the execution of your booking is prevented or affected, or you otherwise suffer damage or loss, due to force majeure. Force majeure refers to any event that cannot be prevented or could have been foreseen, such as war, riots, riots, terrorist activities, fire, natural or nuclear disasters, adverse weather conditions and similar events beyond our control.

Article 9: Liability

1. Sagradafamiliatours.nl guarantees to carry out all activities with great care and takes such measures that a solution can be reached as soon as possible.
2. Sagradafamiliatours.nl cannot be held liable under any circumstances.
3. Customers are always responsible for taking out insurance for the booked activity.
4. The liability of Sagradafamiliatours.nl with regard to:
– Damage, which arises directly or indirectly, because the activities of Sagradafamiliatours.nl cannot be performed and/or cannot be performed on time, as a result of events and circumstances that are not for it by law, legal act or generally accepted views. to be counted.
– Damage, directly or indirectly caused by a lack of cooperation from the other party, after the other party has been informed of this lack of cooperation by Sagradafamiliatours.nl.

Sagradafamiliatours.nl disclaims all liability for injury or other material or financial damage incurred before, during or after the tour.
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